Sales Engineer – Avast Careers

Sales Engineer – Avast Careers

Sales Engineer

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Division:

SMB

Location:

USA – NC – Charlotte

Career Level:

Experienced (Non-Manager)

Education:

Bachelor’s Degree

Category:

Sales/ Business Development

Job type:

Full-time

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Job Description:

AVAST Software (www.avast.com), maker of the world’s most popular antivirus, protects over 400 million computers and mobile devices with our security applications. In business for 30 years, AVAST is one of the oldest companies in the computer security business, with a portfolio covering everything from free antivirus for PC, Mac, and Android, to premium suites and services for business – offered in about 40 languages.

Headquartered in Prague, Czech Republic, with offices in the U.S., Europe, and Asia, AVAST Software employs some of the brightest new talent in the IT industry, from around 30 different nations

Responsibilities

  • Prepare and deliver technical presentations explaining products and demonstrating how products meets the customers needs to existing customers and prospective customers
  • Perform client and prospect demonstrations (both virtual and in-person)
  • Provide pre-sales technical assistance and product education, and supporting the post-sales team
  • Provide coaching and professional development to team member sales associates in order to enhance their product knowledge, technical acumen, and technical sales skills
  • Working in the customer satisfaction in terms of technical needs, quality, and delivery
  • Help clients solve problems with installed products, assist in deployment and configuration
  • Supporting marketing activities by attending trade shows, conferences and other marketing events
  • Share sales and product insights and feedback with product management team to facilitate new features and updates
  • Liaising with other members of the Sales Team, Marketing, Product Management, and other Technical Experts
  • Use technical skills to explain the benefits of products
  • Strong problem-solving skills, Product Knowledge, Presentation Skills, Technical Understanding, Verbal Communication

Requirements

  • Post-secondary education in IT
  • 5+ years in customer facing role in IT industry (technical support, system administration, system engineering, field support)
  • Must be proficient in all operating systems (windows, linux, mac, unix)
  • Must have firm understanding of TCP/IP networks
  • Experience with deployment or using virtual environments
  • Able to present our product line clearly and be able to adapt to the prospect needs
  • Must be able to grasp hard concepts and deal with dynamic customer relationships
  • Engage an audience, most often virtually, while adapting solutions on the fly to make our product lines work within an environment
  • Able to adsorb large amounts of complex, technical information and arrange the information accurately/concisely visually through presentations, depending on the audience or activity (i.e. demo versus internal training versus external training, etc.)
  • Advanced knowledge in management protocols (SMNP, WMI, Syslog, etc.)….Read More>>>

 

 

Source:- avast

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