Process Risk Management Analyst – American Express Careers

Process Risk Management Analyst – American Express Careers

Job Description

As a member of the Process Risk Management team, the primary function of this team is to assess risks and provide control expertise to Global Servicing Network (GSN), by ensuring all categories of risk are being managed and controlled in line with risk appetite of the business and relevant regulatory requirements.


The incumbent will support projects in managing risk mitigation initiatives, provide consultation and independent assurance of an effective control environment through testing and monitoring in an effort to ensure risks are identified and sufficiently mitigated through the company’s Operational Risk Framework.  The position will report to the Senior Manager of Governance and Risk Management and will roll under the GSN Governance and Risk Management organization responsible for the overall internal control processes impacting GSN.

Key Responsibilities Include:
  • Support the effective execution of the Process Risk Self Assessment (PRSA) Framework across all processes across GSN
  • Support the development of key measures and reporting to monitor the execution of the PRSA Framework and to assess the effectiveness of the control environment
  • Support initiatives and provide consultation on risks that needs to be considered by the business and ensure risks are properly assessed, measured and mitigated
  • Perform testing on business controls to ensure control effectiveness and the identification of process gaps
  • Capture and analyze control deficiencies via testing, assess the impact and work with business partners to develop and implement appropriate mitigating actions
  • Perform data analysis to identify patterns and trends on process/control gap opportunities
  • Provide actionable insights to drive the appropriate response in the management, mitigation or elimination of risk
  • Perform effective root cause analysis to identify control gaps and recommend appropriate corrective course of action
  • Manage projects related to the implementation of risk mitigation and control enhancement initiatives across GSN
  • Ensure enterprise risks and control requirements are properly understood by the business and implemented effectively within the process
  • Build strong relationships with business partners to understand business objectives and potential risks to support business partners effectively in effective management of risks


  • 1-3 years’ experience working internal auditing, internal control/operational risk, and/or related experience in the financial services/banking industry
  • An understanding and practical experience of Risk and Control disciplines, including Committee of Sponsoring Organizations (COSO) Framework, Audit Approach, Sarbanes Oxley and Process Risk Self Assessment (PRSA) Framework is preferred
  • Excellent interpersonal skills and the ability to develop relationships with business partners and their teams as well as Operational Risk governance and Risk SME functions outside the business unit
  • Resilient team player and self-motivated with the ability to initiate and execute multiple work streams and ad-hoc tasks simultaneously
  • Demonstrated ability to perform analytics and think critically about the process control environment
  • Experience with process mapping
  • Strong analytical and technical skills. The candidate should be very comfortable with Excel, Visio and Access
  • Minimum Education Requirement: Bachelor’s degree
  • Flexibility to work in shifts…..


Source:- americanexpress